At Zoobolt.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Refund Policy outlines the steps you can take to request a refund or exchange.

Eligibility
To be eligible for a refund or exchange, the item must be unused, in its original packaging, and accompanied by a valid proof of purchase. Refunds are not available for:

1. Products damaged due to misuse or negligence.
2. Items purchased more than 30 days ago.
3. Digital downloads or software licenses.

How to Request a Refund

1. Contact our customer support team at contact@zoobolt.com within 14 days of receiving your order.
2. Provide your order number, product details, and reason for the refund request.
3. If approved, you will receive instructions on how to return the item.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective product or shipping error.

Processing Time
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Exchanges
If you prefer an exchange, please indicate this in your refund request. Exchanges are subject to product availability.

Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement or refund at no additional cost.

Cancellations
You may cancel your order before it is shipped. If the order has already been processed, you will need to follow the standard return process.

Contact Us
For any questions about our Refund Policy, please email us at contact@zoobolt.com.