Return & Refund Policy

• Return Window: Eligible items can be returned within 30 days of purchase. Products must be unused, in original condition, and include all packaging, tags, and accessories. No restocking fees apply.


• Return Costs:
  
  
  
  • Defective/Incorrect Items → Free return shipping.
  
  
  • Change of Mind/Wrong Size or Color → Customer pays return shipping.
  
  
  • Shipping fees, duties, and taxes are non‑refundable.
  
  
  
  


• How to Return:
  
  
  
  • Email 📧 support@zoobolt.com with your order number and reason.
  
  
  • Repack securely in original packaging with all accessories.
  
  
  • Ship using instructions provided in your authorization email.
  
  
  • Return Address: 7244 Henderson Rd, St. Louis, MO 63121, USA
  
  
  
  


• Refunds: Processed within 7 business days after inspection. Timing may vary depending on your bank/payment provider.


• Exchanges: Available for different sizes, colors, or products. Contact support@zoobolt.com to arrange.


• Non‑Returnable Items: Certain products marked for hygiene or safety reasons cannot be returned.


• Dropshipping Notice: Some items ship directly from third‑party suppliers. Delivery times may vary, and returns must follow supplier instructions.